Jessica oversees the strategic direction of editorial content at MSSP Alert. Her work at MSSP Alert includes overseeing the Top 250 MSSPs list, tracking cybersecurity market challenges and opportunities for managed security service providers, and identifying market forces and trends that impact MSSPs. Jessica previously served as the top editor at Channel Insider and MSP Mentor. She’s also served in senior editorial leadership roles at other technology publications including InformationWeek and InfoWorld. She has spent a career covering the intersection of business and technology.

Jim oversees daily content for MSSP Alert, tracking cybersecurity market opportunities, challenges and strategies for security-driven service providers. He previously was an internal communications manager for Accenture, the global professional services, technology and cybersecurity service provider. Earlier, Jim was an investigative reporter, editor and journalist for leading midwest newspapers.