Security Management

CrowdStrike Software Update Process Overhauled

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SC Media reports that CrowdStrike has moved to revamp its software update mechanism following the widespread outage that stemmed from a botched update of its Falcon cybersecurity tool.

Under its overhauled tier-based scheme, software updates will be initially provided to the "early adopter" tier, including admins or non-critical systems, following internal testing before being pushed to a majority of CrowdStrike customers part of the "general availability" tier, noted CrowdStrike Senior Vice President for Counter Adversary Operations Adam Meyers in a hearing before the House Committee on Homeland Security.

Manual software update application could also be chosen by others wary of the impact of updates on critical systems, noted Meyer, who added that the firm does not intend to limit Windows kernel visibility that has been crucial to the operation of its solutions.

"While we have fixed the issue that led to this incident, there are many other threats on the horizon," said Meyer.