Guest blog courtesy of LimaCharlie.
Congratulations to the MSSPs who weathered the challenges of 2024 and are locking in their business plans for 2025. While it’s common for businesses to post end-of-year reviews and predictions, savvy organizations are looking ahead to 2025, not dwelling on the past. What do we know about the upcoming year that will directly impact MSSPs?
The most concerning trend is seeing several large cybersecurity vendors entering the security services space. This creates a conflict of interest for MSSPs who offer these vendor’s products. This is a classic case of partners becoming competitors and unfortunately, MSSPs are at a disadvantage. Why buy a security service from an MSSP when you can buy the same thing directly from the provider? This is a key question MSSPs will have to answer in 2025 if they want to ensure their continued prosperity.
There are many ways MSSPs can respond to this massive incursion into their markets, but none as satisfying as achieving independence. In fact, any path aside from taking more control of your operations ultimately leads to someone else's business determining the success of yours. This is a precarious position to be in, given the unpredictable state of the tech sector and uncertain economy ahead.
Switch From Consuming to Creating
The destiny of your business will always be dependent upon outsiders as long as you are beholden to specific third-party tools. However, it can be remarkably easy to offer your customers the capabilities they need through a vendor agnostic, SecOps Cloud Platform (SCP). An SCP gives MSSPs a centralized place to integrate all of their security resources and manage multiple customers. This reduces the number of skilled workers required to perform advanced security operations, simplifies processes, and increases visibility into the environment.
Specifically, a SecOps Cloud Platform[1] :
- Allows MSSPs to bring all of their telemetry from any source into the platform, normalize that data to a common JSON data format, and run everything through a powerful detection, automation, and response engine
- Uses automation and infrastructure as code (IaC) to help MSSPs perform SecOps at scale and spin up new tenants for clients instantly
- Lets teams define and execute automated actions based on telemetry data—eliminating manual tasks, reducing alert fatigue, and freeing up security professionals to spend their time on higher-value tasks
- Simplifies and standardizes security operations with true multi-tenant architecture and granular role based access controls.This gives MSSPs significant operational benefits—in particular, the ability to efficiently manage multiple organizations in a single platform and subdivide client environments in an extremely fine-grained way
- Helps MSSPs build custom offerings through its API-first approach. MSSPs can modify their cybersecurity tools to better suit their security workflows—instead of having to change their workflows to accommodate another vendor’s tool.
- Decreases expenditures on high-cost SIEM tools by greatly reducing the amount of data trafficked to them
- Offers free telemetry storage to assist with retroactive threat hunting, assist with compliance initiatives, and reduce operational costs
While the capabilities of the SCP extend far beyond these few use cases, one benefit that should not be overlooked is peace of mind. As a vendor-neutral cloud platform, the SCP will never compete directly against your business or for your customers. In fact, the SCP can be customized to reflect your business brand, so your customers are unaware of its presence.
In short, the SecOps Cloud Platform enables MSSPs to:
- Build custom offerings that truly differentiate your business
- Automate routine tasks to free up your security professionals for higher-value work
- Spin up new customer tenants instantly with standardized, repeatable processes
- Significantly reduce SIEM costs by optimizing data flow
- Maintain compliance with included one-year telemetry storage
- Present a unified, branded interface to your customers
Next Steps
The upcoming year is going to be challenging for MSSPs, but our field consistently rewards scrappy innovators and determined visionaries. Adaptability is a key ingredient for success in the tech industry and 2025 is no exception. The time to plan for former security partners to become your direct competitors is now, not when their well-funded marketing campaign is wooing your customers.
To see how the SCP can make your organization more resilient to third-party pressure, try it for free or book a demo today. Join the growing cadre of managed service providers who have adopted the SCP and are using it to grow their businesses. Make 2025 a year of independence as you drop the burden of vendor lock-in and regain full control of your business.
