Dynatrace and AWS are collaborating to help MSSPs bring observability and security solutions to market more quickly. A new strategic partnership, announced this week will give MSSPs the ability to leverage a more agile, intelligent service delivery model.
Observability is fast becoming a core pillar of modern cybersecurity strategy, especially for enterprises navigating the complexities of multi-cloud environments. With IT landscapes growing more distributed and AI-powered systems adding new layers of opacity, traditional monitoring solutions are no longer sufficient. Enterprises now require platforms that provide continuous, contextual insight into performance, behavior, and risk across every layer of the stack.
But observability has evolved far beyond basic monitoring. It is now a strategic enabler that empowers teams to understand not only what’s happening in their systems, but why it is happening—and how to act on it. As generative AI, large language models (LLMs), and intelligent agents become embedded into enterprise architectures, observability must keep pace by delivering automation, context, and real-time insights.
This is exactly where Dynatrace and Amazon Web Services (AWS) are doubling down. Dynatrace and Amazon Web Services (AWS) are deepening their long-standing partnership with a new multi-year strategic collaboration agreement (SCA). The goal: to deliver smarter, more automated cloud operations for joint customers. By combining Dynatrace’s AI-powered observability with AWS’s cloud capabilities, the collaboration aims to accelerate outcomes, improve generative AI performance and governance, and streamline cloud optimization. Building on a successful partnership since 2014, the two companies continue to help enterprises drive real business value from their AWS environments.
Integrated Intelligence for Complex Cloud Environments
The focus of this collaboration is clear: equip enterprise teams with the tools needed to streamline operations, improve security posture, and accelerate innovation in increasingly dynamic environments. The Dynatrace platform, already widely adopted for its AI-powered analytics and automation capabilities, is now even more tightly aligned with AWS services. This alignment is particularly relevant as organizations continue expanding their use of generative AI and large language models (LLMs), which introduce both new performance demands and unique governance challenges.
The joint offering addresses several high-priority needs for enterprises—it enables full-stack observability across AWS environments, making it easier to detect anomalies before they evolve into incidents; and by integrating observability and security into a unified platform, it allows for a more cohesive operational model that reduces tool fragmentation and enables more effective, automated responses to threats and misconfigurations.
The collaboration enhances Dynatrace’s support for over 100 AWS services, including capabilities for automated performance and security assessments. This allows enterprises to deliver proactive, real-time monitoring across increasingly complex cloud infrastructures, while maintaining the level of control and visibility required for regulatory compliance and SLA commitments. The SCA also strengthens both companies’ go-to-market alignment, supporting co-innovation and tighter integration across services.
Outlook for MSSPs
For MSSPs, this collaboration translates into a more agile, intelligent service delivery model. Faster deployment cycles and enhanced data fidelity mean MSSPs can bring observability and security solutions to market more quickly—backed by precise, real-time insights across increasingly complex AWS environments. The ability to deliver faster time to value not only strengthens client trust but also allows MSSPs to scale their managed offerings without increasing operational burden.
At a broader level, this partnership underscores a significant industry shift: the fusion of observability and security as core pillars of modern cloud operations. As clients look to MSSPs for predictive, automated, and deeply integrated services, platforms like Dynatrace—combined with the reach and scalability of AWS—provide the foundation needed to meet these evolving expectations. MSSPs are now positioned to deliver higher-value, insight-driven services that help clients operate with greater resilience, transparency, and confidence in the cloud.
