IBM is evolving its Concert platform with a stronger emphasis on observability, introducing three capabilities that help enterprises shift from passive monitoring to proactive resilience management. These enhancements provide a data-driven framework for assessing and improving application health across both hybrid and mainframe environments. Together, these redefine how observability data is gathered, analyzed, and acted upon — enabling organizations to surface risks earlier, automate remediation, and maintain stability in increasingly complex IT landscapes.
Resilience Posture: Quantifying What’s Been Hard to Measure
Leading the rollout is IBM Concert Resilience Posture, a solution that aggregates observability data from tools like Instana and ITSM systems to generate a comprehensive view of application resilience. By analyzing over 90 metrics tied to non-functional requirements such as scalability, availability, and recoverability, it delivers a Resilience Score — a quantifiable benchmark for tracking system performance and drift from resilience targets. Key indicators span across Scalability, Availability, Recoverability, Observability, and Maintainability and Usability. The system also tracks how far applications drift from defined resilience targets, helping teams prioritize where to invest resources.
Concert Workflows: Closing the Loop with AI-Powered Automation
Concert’s approach moves beyond surface-level monitoring, correlating diverse signals into actionable insights. With AI at the core, it identifies emerging risks, recommends targeted actions, and automates remediation — enabling IT teams to shift from reactive troubleshooting to proactive resilience planning.
Building on these insights, IBM Concert Workflows allows organizations to automate risk mitigation. AI-generated workflows address issues across domains and tech stacks, integrating existing automation assets from over 250 vendors. This provides end-to-end, context-aware remediation without requiring teams to reengineer current systems.
Extending Resilience to IBM Z
While much of the resilience conversation focuses on cloud-native environments, many enterprises still rely on IBM Z systems for mission-critical workloads. With Concert for Z APAR Insights, IBM addresses this reality by extending observability and automated risk management to mainframe environments.
The tool automatically identifies relevant APARs (Authorized Program Analysis Reports), assesses their impact, and provides prioritization based on security and operational risk. This not only speeds up the update process but also helps IT teams maintain stability without adding to their workload.
Together, these capabilities reflect a strategic expansion of observability within IBM Concert — turning raw monitoring data into intelligent, automated actions that enhance resilience and reduce downtime across complex infrastructures. These updates to IBM Concert reflect a growing shift from reactive monitoring to proactive resilience engineering. By combining deep observability with AI-driven insights and workflow automation, IBM is helping organizations take meaningful action on the data they already have.
