Compliance Management, SOC

ISMS.online Expands Compliance Portfolio with SOC 2 Offering

Compliance Officer Enforces Regulatory Standards and Policies Through Innovative Virtual Interface on Laptop

As data breaches and regulatory demands rise, SOC 2 compliance has become a critical benchmark for SaaS, technology, and service providers looking to win over customers, investors, and auditors alike. Yet for many organizations, the path to SOC 2 is riddled with complexity.

ISMS.online has introduced a new SOC 2 compliance solution, adding to its suite of tools for information security and privacy management. The offering targets SaaS, technology, and service providers facing rising demands for operational transparency and data security assurance.

SOC 2 as a Business Requirement

SOC 2 has become a key requirement in vendor assessments, particularly in sectors that handle sensitive customer data. As buyers place more scrutiny on operational controls, certification serves not just as a compliance checkbox, but as a competitive signal. Organizations that can demonstrate SOC 2 compliance often see reduced friction in procurement cycles and improved customer trust.

The ISMS.online solution provides a pre-structured environment where up to 81% of the SOC 2 compliance workload is already mapped out. This framework includes a full library of pre-written policies and controls aligned to the SOC 2 Trust Services Criteria. The goal is to enable organizations to focus on execution rather than interpretation, accelerating time-to-audit while minimizing the internal burden on teams.

Structured Methodology Anchored in ARM

At the core of the solution is the Assured Results Method (ARM), ISMS.online’s 12-step delivery model. ARM guides organizations through a clear path from onboarding to certification. Progress tracking, timeline alignment, and milestone visibility are built into the platform to help teams stay on course. Beyond software functionality, ISMS.online emphasizes customer enablement. Every organization using the platform is assigned a dedicated success manager, offering hands-on guidance throughout the compliance journey. An embedded “Virtual Coach” feature also provides in-platform support through checklists, walkthroughs, and contextual guidance.

Key Capabilities

​ISMS.online offers a comprehensive SOC 2 compliance solution designed to streamline the certification process for organizations. Key features include:​

  • HeadStart Content: Provides pre-configured policies and controls aligned with SOC 2 requirements, enabling organizations to begin implementation immediately. ​
  • Assured Results Method (ARM): A structured 12-step framework that guides users through the compliance journey, ensuring a clear path to certification. ​
  • Virtual Coach: An in-platform support feature offering expert guidance, videos, and checklists to assist with compliance tasks. ​
  • Risk Management: Tools to visualize and manage risks, linking them to assets and controls for a comprehensive security posture.
  • Security Incident Management: Centralizes the tracking and resolution of security incidents, facilitating swift responses and detailed reporting.
  • Evidence Library: A centralized repository for storing and organizing compliance evidence, simplifying audit preparation.
  • Integrations: Supports seamless integration with over 5,000 platforms, allowing organizations to connect their existing tools and automate workflows.
  • Dedicated Support: Access to experienced customer support and in-house compliance specialists for assistance with implementation and audit preparation.
  • This solution aims to reduce the complexity and time associated with achieving SOC 2 compliance, providing organizations with the necessary tools and support for a streamlined process.

    Value for MSSPs and IT Partners

    The solution presents additional value for MSSPs looking to extend their offerings. By helping their clients achieve SOC 2 certification, MSSPs can build longer-term relationships and increase their strategic relevance. Compliance-as-a-service has become a growing trend among MSSPs as enterprises seek partners who can deliver on both security and governance.

    The launch comes at a time when market expectations are shifting rapidly. Gartner forecasts that more than 60% of organizations will require SOC 2 compliance from cloud service providers by 2026. ISMS.online’s platform is designed to accommodate various maturity levels, with integration capabilities for tools like Jira, Slack, and Microsoft Teams, as well as full API access for workflow customization. This release reflects a broader shift in how organizations treat compliance—not just as an internal requirement, but as a business enabler.

    Suparna Chawla Bhasin

    Suparna serves as Senior Managing Editor for CyberRisk Alliance’s Channel Brands, including MSSP Alert and ChannelE2E.  She plays a key role in content development, optimizing editorial workflows, aligning storytelling with audience needs, and collaborating across teams to deliver timely, high-impact content. Her background spans technology, media, and education, and she brings a unique blend of strategic thinking, creativity, and executional excellence to every project.

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