- NinjaOne Gains Momentum: ‘We’re the Best in Breed RMM,’ CEO Says
- M&A Talk: How the Acquisition Market Differs for MSPs vs. MSSPs
- Evergreen Completes 8th MSP Acquisition in Australia
- Countdown to Compliance: Are You Compliant with FTC Click-to-Cancel?
Each week MSSP Alert compiles a list of the top stories we’ve covered about what’s going on in the managed services market from our affiliate brand ChannelE2E. These stories include vendor news, business stories, how-to content about building and selling your business, news about trends such as artificial intelligence and more. Here’s this week’s round up of news from ChannelE2E
NinjaOne Gains Momentum: ‘We’re the Best in Breed RMM,’ CEO Says
NinjaOne has been having a bit of a moment this year. Actually, it’s been a lot longer than just a moment. The company’s momentum has hit a tipping point and shows no signs of slowing. You could say NinjaOne has arrived.
ChannelE2E caught up with co-founder and CEO Sal Sferlazza recently to talk about this momentum. Sferlazza told me that his company has far eclipsed the 6,000 MSP partners that someone told him was the requirement to be a major player. Sferlazza wouldn’t say how many MSP partners NinjaOne has now, but the company’s total number of customers is 20,000 (including internal IT shops).
But before we get too deeply into the conversation with Sferlazza, let’s take a quick look at some of the major milestones NinjaOne hit in 2024.
M and A Talk: How the Acquisition Market Differs for MSPs vs. MSSPs
ChannelE2E Editorial Director Jessica C. Davis and Cogent Growth Partners' Rick Murphy caught up at the MSSP Alert Live 2024 conference recently. The topic? Mergers and acquisitions, of course.
But the pair took advantage of the discussions at the MSSP event to talk about how the MSSP M&A market differs from the MSP market for deals. Rick Murphy, together with his partners at Cogent Growth Partners, specialize in advising service providers of all types on M&A deals and putting together buyers and sellers. They are experts in the market and shared the perspectives.
Murphy was also a speaker at the MSSP Alert Live event in Austin, Texas, and provided attendees with an overview of MSSP valuations, the ways that MSSPs are structured differently from MSPs, why these deals are sometimes book of business acquisitions and sometimes talent acquisitions and more.
Check out our full video interview with Rick Murphy on site at the MSSP Alert Live conference.
Check out the complete video and story here.
Evergreen Completes 8th MSP Acquisition in Australia
Evergreen, the private equity firm that has a buy-and-hold strategy for MSPs and offers a permanent home for MSP businesses has acquired its eighth MSP in Australia, acquiring global consultancy CT Group.
Under the acquisition, CT Group, which provides expertise in research, intelligence, campaigns, and advisory services, will be managed by Evergreen’s MSP arm, Lyra Technology Group. Financial details were not disclosed.
FOCUS Investment Banking MSP specialist Abraham Garver has told ChannelE2E that after a period of relative calm, MSP merger and acquisition activity has taken off in the land down under during 2024.
That includes Evergreen which continues to expand its MSP network in Australia.
Countdown to Compliance: Are You Compliant with FTC Click-to-Cancel?
COMMENTARY: The approach businesses use to build lasting customer relationships through recurring services has undergone a fundamental change over the past decade. Now, with the Federal Trade Commission's recent finalization of the "Negative Option Rule," businesses offering recurring billing face a pivotal moment that demands both operational changes and fresh thinking about customer retention.
I’ve observed firsthand how successful businesses balance growth with customer-first practices. The FTC's ruling isn't just about compliance—it's an opportunity to reimagine how you approach customer relationships. With less than six months from the ruling to ensure your business complies, the time to act is now.
