MSSP Alert is proud to release its first Pricing Benchmark Report for MSSPs. This report is designed to provide the MSSP community with insights into the market landscape, helping to provide a better understanding of how MSSPs price their services and provide individual businesses with a sense of how their pricing fits in with the whole.
Unlike the well-established resources available to MSPs through organizations such as Service Leadership, TruMethods, ASCII Group, and Taylor Business Group, MSSPs have historically lacked dedicated guidance and benchmarking data for pricing their services. MSSP Alert recognized this gap, conducted this survey, and developed this report as a foundational resource for our community.
We hope you find the insights within both informative and actionable as you evaluate and refine your own pricing strategies. You can download the report here.
Got news or tips to share with us? Please send them to [email protected]
Today’s MSSP Update
1. Customer win – The Texas’ Department of Information Resources has awarded a $170.9 million contract to technology integrator firm Science Applications International Corporation, or SAIC, to provide the state and its agency network with IT and cybersecurity services. (source: StateScoop)
2. New office space – Cyber Husky, a provider of managed IT services, cybersecurity solutions, and cloud technology has opened a new office in Charleston, South Carolina. The company said the move reflects the its continued growth and commitment to providing exceptional IT support to businesses in Charleston and beyond.
3. SonicWall partnership – CMIT Solutions has added a new partnership with SonicWall to for advanced security system logging, advanced email threat protection, and an AI-based threat detection and response staffed by human experts 24x7 in SonicWall's U.S.-based security operations center near Richmond, Virginia. The service augments CMIT’s existing partnerships for security operations.
4. Infrastructure breach – Pittsburgh Regional Transit reported a ransomware attack that was first detected on December 19. The organization put its incident response into effect immediately, including activation of its IR team, engagement of third-party cybersecurity and data forensics experts, and reporting of the incident to law enforcement. These teams are working diligently to determine if any information has been compromised. Rail service experienced temporary disruptions, but was quickly resumed.
5. Cyberattacks in 2024 - There was a lot of pain to go around in 2024. Check out our list of the Top 10 Cyberattacks in 2024.