According to The Future SOC Survey, 67% of managed security providers who use an Automation Solution have increased their output, without adding headcount. So, what happened to the other 33%?
The managed security industry is changing rapidly, creating intense competition and pressure to deliver. As a result, many managed security providers have adopted SOAR or other Automation solutions. However, there is a lot of debate within the managed security industry over the types of automation solutions available, the role of AI, and what it means for the future of the SOC. And don’t forget the effects on service offerings, differentiation, and growth opportunities.
Join Incident Response Researcher, Pierre Noujeim, with Seth Fox, VP of Sales at D3, and Jessica C. Davis, Editorial Director at MSSP Alert, as they discuss:
• The benefits of Automation for managed security providers
• The myths and realities of SOAR, Hyperautomation, XDR and ITSM
• Key considerations that managed security firms should have before engaging an Automation provider
Pierre is an Incident Response Researcher at D3 Security. He’s helped MSSPs around the world adopt security orchestration, automation and response (SOAR) technology to improve their customer-to-analyst ratios and increasing profitability. Pierre is also an advisory board member of the Canadian Cybersecurity Network.
Seth brings over 18 years of enterprise IT sales and sales management experience, with the past six years dedicated to specializing in cybersecurity. His passion for cybersecurity is complemented by a commitment to help enterprise customers and MSSPs operationalize incident response and reduce the administrative burden in the SOC.
Sharon manages day-to-day content on ChannelE2E and serves as senior managing editor for CyberRisk Alliance’s Channel Brands. She also covers enterprise-class technology companies, strategic alliances and channel partner strategies. Sharon is a veteran tech journalist and editor with more than 25 years experience in the industry, and has previously held key editorial, content and leadership positions at Techstrong Group, CIO.com, Ziff Davis Enterprise and CRN.