Dropzone AI has launched COACH (Cyber Operations Alert & Context Helper), a free Chrome extension designed to guide Security Operations Center (SOC) analysts through alert investigations. Built to support both skill development and operational efficiency, COACH transforms everyday alerts into moments of hands-on learning—without storing any sensitive data.
The tool functions as a virtual mentor, helping analysts interpret alerts from platforms like AWS GuardDuty and Crowdstrike EDR, among others. COACH explains what triggered an alert, why it matters, and how to respond—offering step-by-step investigation guidance modeled after experienced security professionals.
What COACH Does
Understands and decodes alerts across platforms: Whether it's AWS GuardDuty, CrowdStrike, or another source, COACH recognizes a wide range of security alerts—from endpoints and cloud services to identity, network, and email. It quickly breaks them down, helping you understand what you’re looking at from the start.
Adds meaningful context to every alert: COACH goes beyond surface-level explanations. It clarifies what triggered an alert, why it’s important in your specific environment, and what threats it could signal—helping you make informed decisions faster.
Leads you through smart investigations: Instead of leaving you guessing, COACH guides you through a structured investigation process. It helps distinguish noise from real threats and suggests proven investigative techniques used by experienced analysts.
Keeps your data private: No information leaves your environment. With a strict zero-data retention policy, COACH doesn’t store, log, or use your alert data for training—ensuring full control and privacy at every step.
Beyond enhancing daily workflows, COACH supports skill development across analyst experience levels. Junior team members benefit from continuous AI-driven instruction, while seasoned analysts gain a second perspective to challenge their assumptions. Security leaders see value in its ability to accelerate training, free up senior resources, and support a culture of learning—without compromising data security.
COACH runs as a browser extension and follows a strict zero-data retention policy, making it a lightweight, accessible option for organizations seeking to augment their SOC teams with intelligent, on-demand support.
