SOC, Content, Security Staff Acquisition & Development, MSSP

Digital Hands Promotes SOC as a Service to MSPs

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Digital Hands, an MSSP, now offers security operations center-as-a-service (SOCaaS) capabilities to Ingram Micro channel partners, according to a prepared statement. Together, the companies will deliver SOCaaS to channel partners across the United States.

Ingram is promoting Digital Hands' managed security and SOCaaS solutions, the companies said. In some ways, the relationship sounds a bit similar to an Ingram-Arctic Wolf Networks partnership. That pact provides Ingram's U.S. channel partners with access to Arctic Wolf's SOCaaS and related products.

Still, there are some nuances to note.

Arctic Wolf Networks or Digital Hands?: Ingram Micro Offers Partner Choice

According to Ingram Micro VP of Security Eric Kohl, both Digital Hands and Arctic Wolf Networks align with the distributor's strategy around SOC as a Service, while helping partners to capitalize on the demand for managed security services.

Ingram Micro’s Eric Kohl
LinkedIn: Ingram Micro's Eric Kohl
Myrna Soto, Forcepoint

There is some overlap in the two SOC as a Service offerings, but the vendors typically focus on different partners and different market segments, according to Kohl.

“There’s room in the market for multiple providers," he adds. "Our goal is to bring proven SOC as a Service providers to market for our channel partners.”

That's a big goal. Numerous companies are competing to become the preferred outsourced SOC for VARs and MSPs. But no single company dominates the SOCaaS market for solutions providers, and many smaller partners are still trying to figure out the economics and profit models associated with such relationships.

Digital Hands: New Executive Hire

Meanwhile, Digital Hands this month named Myrna Soto as its COO. Soto is responsible for Digital Hands' marketing, human resources, customer success, security operations and sales, the company indicated.

Soto most recently served as a partner at venture capital firm ForgePoint Capital. She also worked as corporate SVP and global chief information security officer at Comcast and possesses more than 26 years of technology leadership experience.

What Is Digital Hands?

Digital Hands offers an adaptive security architecture to help organizations prevent, detect and respond to cyber threats. It also offers managed security services across the following areas:

  • Data Protection: Delivers encryption and e-commerce fraud protection services.
  • Endpoint Defense: Provides email and mobile device protection and network access control services.
  • Network Security: Offers intrusion detection, web application firewall and other network protection services.

Furthermore, Digital Hands provides CyGuard Horizon threat advisory and cyber intelligence reconnaissance services. CyGuard Horizon offers predictive cyber threat intelligence and threat monitoring to help organizations quickly identify and address cyberattacks.

Additional insights from Joe Panettieri.

Dan Kobialka

Dan Kobialka is senior contributing editor, MSSP Alert and ChannelE2E. He covers IT security, IT service provider business strategies and partner programs. Dan holds a M.A. in Print and Multimedia Journalism from Emerson College and a B.A. in English from Bridgewater State University. In his free time, Dan enjoys jogging, traveling, playing sports, touring breweries and watching football.

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